Your Privacy Matters
We are committed to protecting your personal data in accordance with the Digital Personal Data Protection Act, 2023 and Information Technology Act, 2000.
Effective Date: July 3, 2026 · Last Updated: July 3, 2026
This Privacy Policy is published by ROBOSEMI TECHNOLOGY PRIVATE LIMITED(hereinafter "RoboSemi," "Company," "we," "us," or "our"), a company incorporated under the Companies Act, 2013, with its registered office at H-85, Sector 63, Noida 201301, Uttar Pradesh, India.
This policy governs how we collect, use, store, share, and protect personal data of users ("Data Principal") of our website www.robosemitech.com and related services.
This policy is governed by:
- • Digital Personal Data Protection (DPDP) Act, 2023
- • Information Technology Act, 2000 and IT (Amendment) Act, 2008
- • Information Technology (Reasonable Security Practices) Rules, 2011
- • Consumer Protection (E-Commerce) Rules, 2020
Data You Provide Directly
- • Full name, email address, and mobile number
- • Billing and delivery address (including pincode, state)
- • Payment details (processed by Razorpay — we do not store card data)
- • Account credentials (email + encrypted password)
- • Communications with our support team
- • Resume or documents submitted via Careers page
Data Collected Automatically
- • IP address, device type, and browser information
- • Pages visited, time spent, and referral source
- • Cookies and session identifiers (see Cookie Policy)
- • Order history and browsing behaviour on our platform
Data from Third Parties
- • Google OAuth login (name, email, profile picture)
- • Payment status from Razorpay
- • Delivery status from courier partners
| Purpose | Legal Basis (DPDP Act 2023) |
|---|---|
| Process and fulfil orders | Performance of contract (Sec. 7) |
| Send order updates and notifications | Legitimate interest / Consent |
| Manage your account and preferences | Performance of contract |
| Send marketing emails / newsletter | Explicit consent (can withdraw anytime) |
| Improve website and detect fraud | Legitimate interest |
| Legal and regulatory compliance | Legal obligation (Sec. 7(f)) |
| Process job applications | Consent given at submission |
We do not sell your personal data. Data is shared only with trusted parties strictly necessary to deliver our services:
- • Razorpay: Payment processing (PCI-DSS compliant)
- • Shiprocket / Courier Partners: Delivery of orders
- • Google: OAuth login and analytics
- • MongoDB Atlas: Secure cloud database hosting
- • Law enforcement / Courts: When required by law (IT Act 2000 / Court order)
All third-party processors are bound by data processing agreements and are required to maintain confidentiality and security of your data.
We implement reasonable security practices as required under Rule 8 of the IT (Reasonable Security Practices and Procedures) Rules, 2011:
- • HTTPS / TLS 1.2+ encryption for all data in transit
- • Passwords stored using bcrypt hashing (never in plain text)
- • Access controls and role-based permissions
- • Regular security audits and vulnerability assessments
- • Payment card data never stored on our servers (handled by Razorpay)
In the event of a data breach affecting your personal data, we will notify you as required under the DPDP Act, 2023 and applicable CERT-In guidelines.
We retain your personal data only as long as necessary for the stated purposes:
- • Account data: Until you delete your account
- • Order records: 7 years (as required by Indian tax laws / GST Act)
- • Communication logs: 2 years
- • Newsletter subscriptions: Until you unsubscribe
- • Job applications: 1 year from submission
Right to Access
Request a summary of personal data we hold about you
Right to Correction
Request correction of inaccurate or outdated data
Right to Erasure
Request deletion of your data (subject to legal obligations)
Right to Grievance
Lodge a complaint with our Grievance Officer
Right to Withdraw Consent
Withdraw marketing consent at any time
Right to Nominate
Nominate another person to exercise rights on your behalf
To exercise any of these rights, contact us at reach@robosemi.in. We will respond within 30 days as required by law.
Some of our third-party service providers (e.g., Google, MongoDB Atlas) may process your data outside India. Where such transfers occur, we ensure that the receiving entity provides a level of data protection comparable to Indian standards as required under the DPDP Act, 2023.
In accordance with the DPDP Act, 2023 and the IT Act, 2000, a Grievance Officer has been appointed to address any complaints or queries regarding this Privacy Policy:
Grievance Officer: Data Protection Officer
Company: ROBOSEMI TECHNOLOGY PRIVATE LIMITED
Email: reach@robosemi.in
Phone: +91 92880 72525
Address: H-85, Sector 63, Noida 201301, Uttar Pradesh, India
Response Time: Within 30 days of receiving the complaint
If unsatisfied with our response, you may approach the Data Protection Board of India established under the DPDP Act, 2023.
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Material changes will be notified via email or a prominent notice on our website at least 15 days before they take effect. Continued use of our services after the effective date constitutes acceptance of the revised policy.